Skip to main content

Managing chronic

Are you or your child managing a chronic condition? If so, we can help you get the treatment you need to feel better. You’ll learn more about your condition, including ways to manage your symptoms, so you can be your healthiest.

¿Tiene alguna pregunta?

Just call 1-800-822-2447 (TTY: 711). We’re here for you Monday through Friday, 8 AM to 5 PM. 

Our care management team

Our care management team

Our team will come up with a care plan that’s right for you. They’ll ensure you get the care and services you need.


You’ll have nurses and social workers to help you:


  • Connect to other resources and get referrals for specialized care

  • Work with your health care providers  

  • Understand your symptoms

  • Arrange services for children with special health care needs, such as well-child care, health promotion, disease prevention and specialty care


Enrolling in a disease management program


If you’ve been diagnosed with a condition, we may automatically enroll you in a disease management program. Not already enrolled and think you could benefit from our services? You or your primary care provider (PCP) can call us at 1-800-822-2447 (TTY: 711). We’ll help you decide if one of our programs is right for you. 

Asthma is common and affects people in different ways. Talk with your provider about your symptoms. Here’s how we can help:


First, we’ll see if your asthma is low risk or high risk. If it’s low risk, we’ll give you tips on caring for yourself year-round. That way, you can better manage your symptoms when they appear.


If it’s high risk, a care manager will call you to talk about your asthma care. You’ll talk about things like:


  • How to take care of your asthma at home

  • Why you should take your medicine as prescribed

  • What might cause an asthma attack

  • How to change your habits so you can feel better


Learn more about asthma

ADHD is one of the most common mental health disorders in children. It’s usually first diagnosed in childhood and often lasts into adulthood.


Children with ADHD may show symptoms such as:


  • Having trouble focusing or paying attention

  • Feeling restlessness or being overly active

  • Not being able to control impulsive behaviors (may act without thinking about what the result will be)


Some adults have ADHD but have never been diagnosed. The symptoms can cause problems at work, at home or with relationships. Symptoms can also become more severe when the demands of adulthood increase.


A care manager can offer you support. Certain things like behavioral therapy, medication and keeping a healthy lifestyle can make it easier to live with symptoms.


Learn more about ADHD

Are you or someone you know feeling sad? Feeling sad sometimes is normal. But if that sadness continues or begins to create other symptoms, it becomes depression. Call your provider right away if you’re feeling depressed. 


Some common signs and symptoms of depression include:


  • Feeling like nothing will ever get better

  • Losing interest in things that used to be enjoyable

  • Gaining or losing lots of weight in a short amount of time

  • Sleeping more or less than usual

  • Increased anger or grumpiness

  • Increased feeling of tiredness

  • Feeling low self-worth

  • Behaving recklessly

  • Having trouble making decisions or remembering things


Learn more about depression

Diabetes can be a lot to handle alone. We’re here to help you manage and treat your diabetes. First, we’ll work with you and your provider to see if your diabetes is low risk or high risk.


If it’s low risk, we’ll get you the info and help you need to take care of yourself.


If your diabetes is high risk, we’ll help you learn how to:


  • Manage your diabetes

  • Watch your blood sugar

  • Take your medicine

  • Care for your feet

  • Practice healthy habits 


Learn more about diabetes

Brighter smile. Clearer skin. Decreased heart risks. Lower cholesterol. These are just a few of the many benefits of being smoke- and/or nicotine-free. Quitting may seem hard, but with the right support, you can do it. Our care managers will work with you to help you get counseling, products to help with quitting and more. 


Learn more about quitting nicotine


Resources for help quitting nicotine

Obesity is commonly known as having too much body mass. In adults, obesity is defined as having a body mass index (BMI) of 30 or more. For children, obesity is measured against growth charts. 


Overweight and obesity are linked to serious health issues, such as:


  • Type 2 diabetes

  • Cáncer

  • Bone and joint problems

  • High blood pressure and cholesterol

  • Sleep disorders


Many factors can cause overweight and obesity, including:


  • Behaviors like eating patterns and not enough sleep or physical activity

  • Certain medicines

  • Genetics and family history


If you’re dealing with overweight or obesity, you’re not alone. Our care managers are here for you. We’ll connect you to the right resources to help you get healthier. 


Learn more about child obesity


Learn more about adult obesity

Also of interest: